Poor customer service can be fixed. Poor customer service can be fatal to your organization if not fixed. The history of business is filled with new and better businesses putting large and established companies out of business. The current companies need not fall prey to newer businesses that can give better service to win the competition for customers.
Begin now to make customer service, make customers, a priority.
Make a plan.
Treat Employees with respect.
Treat Managers with respect.
Treat Customers with respect.
